About

About US

Welcome to Knightsfield, your number one source for all stylish gifts and modern living items. We’re dedicated to giving you distinctive, quality and affordable design-led products, with a focus on customer service and uniqueness.

Knightsfield starts as a smart neighbourhood shop in the beautiful and historical Edinburgh. As a fresh energetic store, we are expecting to bring a brand new shopping experience to our customers.

We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.

Comments and Complaints

Yours satisfactory is of paramount importance to our business. Should you have any suggestions or comments, please email us through the Contact page or visit our shop in person.

Knightsfield Company Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
U.K.

Delivery

Currently we are only servicing the UK mainland. Parcels will be handled by Royal Mail 2nd Class Service with 3-5 delivery aim. We do not handle iinternational shipping in the moment.

Underliverable Package

We will issue a full refund of the price of goods when a postal carrier returns an "undeliverable" package to us . A package may be 'undeliverable' due to an incorrect address being provided or following a failed delivery attempt.

Shipping Cost

All single orders over £25.00 are eligible for free delivery, all orders below or equal to this value will be charged £5.00 shipping costs.

Cancel Order

If you wish to change or cancel an order before it is shipped, please contact us and advise your order number by email. We will confirm your cancellation by return email. If your order has already been shipped, please see our returns policy.

Return Policy

We hope that you are happy with your purchase. However, if the product is faulty (i.e. not of satisfactory quality, not fit for purpose, or not as described), we can offer an exchange/replacement or refund as appropriate, in accordance with your legal rights. You will get a full refund of the price of goods. All refunds will be returned to your original payment method.

Return by Post
You need to contact us by email for your return of faulty goods and we will refund the price of goods returned within 30 days of the date of receipt provided that all goods are returned in their original protective packaging with the barcode(s) intact. It is your responsibility to ensure that the returned goods are securely packed arrives our shop safely. To avoid any delay in return, you need to include in your parcel a printout of the order confirmation email which shows your order number. Should you decide to have a replacement instead of a refund, please state it clearly in your email. we will arrange to your order address without additional delivery charge. We cannot deliver any replacements to other address for security reasons.

Please allow time to process your return, we will issue a refund as soon as we have received your parcel. Normally, it takes 5-7 working days. Our return policy does not affect your statutory rights, if you have any queries, please contact us by email: sale@knightsfield.co.

TAX Charge

We issue VAT invoice on demand.

Featured Products

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Featured Products

£3.59

£3.59

£3.59

£2.39

£3.59

£3.59

£13.19

£5.99

£15.59

£4.79

£4.79

£2.39

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