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Privacy and Cookie Policy

Your privacy is important to us, so we've written this policy to give you important information about your rights and be clear about how your personal information is used and stored. By visiting www.knightsfield.co, you are accepting and consenting to the practices described in this policy.​ However, this policy does not apply to information about you collected by third party websites that any post links or advertisements on or otherwise be accessible from our website.  The information collected by these third-party websites is subject to their own privacy policies.


Who we are ?

For the purpose of the Data Protection Act 1998, the EU General Data Protection Regulation or any other applicable legislation, our company Knightsfield Co Ltd, a company registered in the England with company number 09490067, is a data controller. Our data protection officer is reachable at  knightsfield.co@gmail.com.  If you have any query about your information collected or you want to update your information, please go to the Contact Us page on this website or you can email to us through the email provided as above.

What information do we collect ?​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information ?

When you conduct a transaction, create an account, write a review, contact us using the Contact Us form on our website, as part of the process, we collect personal information you give us such as your name, contact details (such as e-mail address, physical address, telephone numbers), password, payment information (such as credit card or other payment account details) address and email address. This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this policy.​ 

Why do we collect such personal information ?

We will hold and use personal information about you for the following purposes:
  • To communicate with you during the course of offering goods or services​ and customer service such as legal claim or complaint.
  • To collect statistical figures to improve our products/services to customer and enhance customer satisfaction.
  • To provide general or personalised service-related notices and promotional messages about our products/services, of which you can unsubscribe at any time.
  • To comply with any applicable laws and regulations.


    How long we keep your data for ? ​

    We will only store your personal information for as long as we need it for the purposes for which it was collected.


    Who do we share your information with?​

    We limit access to your information to employees who have a need to use the information and are obligated to protect that information and keep it confidential.​ We may also provide the information we collect about you to other companies, who may process the information on our behalf, including companies that assist us with:
    • Fulfilling or delivering your order
    • Storing and securing data
    • Processing payments
    • Marketing, analytics, and fraud detection activities; or
    • Customer service
    We may also share the information as required or permitted by law, such as when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms and Conditions, or to protect our rights or property or those of others.


    Security of your data​

    Our company is hosted on the Vendhq.com platform. Vendhq.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Vendhq.com’s data storage, databases and the general Vendhq.com applications. They use multiple firewalls and VPN services to help block unauthorised access to your data .All direct payment gateways offered by Vendhq.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


    How do we communicate with​ you ?

    We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

    Cookies on our website

    Our site employs cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our website. By continuing to browse our site, you are agreeing to our use of cookies.
    A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, provided you accept them. Cookies contain information that is transferred to your computer’s hard drive. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

    Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

    The following cookies are used on our website:

    Cookie name Life span Purpose
    _ga 2 years Distinguish users
    _gat 1 min Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
    _gid 24 hours Distinguish users
    fr 3 months Advertisment


    Your rights of your personal data held

    You have the following rights:

    • The right to be informed and access your personal data

    You can request a copy of the personal information we hold about you. 

    • The right to update your personal data
    You can request to correct any inaccurate or incomplete personal data we hold about you.
    • ​The right to be forgotten

    You can withdraw your consent for us to use your personal data.​

    • The right to stop direct marketing

    You can request to stop using your information for direct marketing purposes.

    For more information on your information privacy rights under the GDPR legislation, please visit https://ec.europa.eu/info/law/law-topic/data-protection_en​.​ Should you want to exercise any of your rights under the GDPR, or you wish to raise a complaint on how we have handled your personal data, you can contact us​ using our details above.​ 


    Privacy policy updates

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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